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Shipment
Return
You can return your item(s) within 30 days of delivery for a full refund. You're welcome to use your lamp at home during this time — normal use does not void your return.
To start a return, email us at support@lamplio.com with your order number. Please wait for return authorization before shipping anything back.
Once we receive your return, we inspect it within 3 business days and process approved refunds within 7 business days to your original payment method.
Return shipping costs are the responsibility of the customer, unless the item arrived damaged, defective, or incorrect — in those cases we cover them.
You can find detailed information in our Refund Policy.
Comfort with dual textures solves seasonal chill and styling limits
Versatile warmth and texture options for indoor and travel use — reversible fleece with brushed and smooth sides, multiple size and color options

Why is this reversible fleece blanket perfect for you
✔ Dual-sided design for varied texture and comfort: Offers two distinct surface textures—a brushed side and a smooth side—allowing customization of comfort and style according to user preference and season.
✔ Versatile use across settings: Suitable for use in living rooms, bedrooms, and travel, the blanket adapts easily to various everyday situations, providing functional warmth indoors and on the go.
✔ Seasonal layering for autumn and winter: Designed as an additional textile layer for cooler days, the fleece blanket supports warmth during autumn and winter without bulk or complexity.

Specifications
Material Composition: Fleece fabric
Design: Reversible with two different surface textures, brushed and smooth
Available Sizes: 99 x 150 cm, 150 x 201 cm, 201 x 231 cm
Intended Usage: Suitable for indoor use in living room and bedroom as well as for travel and outings; seasonal use for autumn and winter
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Shipping Information
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Customer Support
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FAQ’s
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Contact Us
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FAQ
The most asked questions, answered here. For anything else, see our full FAQ page or email support@lamplio.com.
How quickly do you respond to inquiries?
We respond to messages and emails in the order they are received and aim to reply within 24 hours during business days.
Can I change my shipping address after placing an order?
If you need to update your shipping address, please contact us within 24 hours of placing your order at support@lamplio.com and include your name and order number.
Address changes are possible as long as your order has not yet been shipped. Once an order has been shipped, the delivery address can no longer be changed.
How long is the processing time?
We aim to process and prepare all orders within 1–2 business days. Orders placed before our daily cut-off of 7:00 PM (ET) go into processing the same business day; orders placed afterward go into processing the following business day.
Many orders are processed sooner, but during busy periods such as promotions, holidays, or peak seasons, additional processing time may be required.
General Delivery Information
Our fulfillment team operates Monday through Friday, excluding public holidays.
Once your order has been processed, shipping typically takes 3–10 business days.
The total estimated delivery time is therefore usually 4–12 business days.
Will my entire order arrive in one package?
Depending on inventory availability and warehouse locations, your order may arrive in multiple packages.
If this occurs, packages may arrive 1–2 days apart.
I received a damaged item. What should I do?
We sincerely apologize if your order did not arrive in perfect condition.
Please contact us at support@lamplio.com within 30 days of delivery with your name, order number, and photographs of the damaged item, the shipping packaging, and the shipping label.
We will make it right — you can choose either a replacement or a full refund, and we cover all return shipping costs. Please keep all packaging materials until the claim is resolved.
How can I track my order?
You can track your order using our “Track My Order” page. Simply enter your tracking number to view the latest shipping updates.
If you need assistance, our support team is always happy to help.
My tracking number is not working. What does that mean?
Tracking information may take up to 24–72 hours after shipment to become active.
If your tracking number still does not work after this period, please contact us and we will investigate the shipment status for you.
How long does it take to receive my order?
Orders are processed within 1–2 business days.
Shipping generally requires an additional 3–10 business days.
Most customers receive their orders within 4–12 business days from the date of purchase.
Which shipping carrier do you use?
For shipments within the United States, we primarily use USPS.
Depending on the destination and fulfillment location, other trusted shipping partners may occasionally be used.
Do you offer free shipping?
Yes. We proudly offer FREE shipping on all orders within the United States.
No additional shipping fees will be charged during checkout.
Can I return my product?
Yes. We offer a 30-day return period from the date you receive your order.
Please contact us at support@lamplio.com before sending any return.
Please Note:
- Return shipping costs are the responsibility of the customer.
- If you receive a damaged or incorrect item, we will cover all return shipping costs.
- Products must be returned in their original packaging and securely packed.
- Returns sent without prior authorization may not be accepted.
What condition must returned items be in?
You're welcome to use your lamp at home during the 30-day return period — normal use does not void your return.
Items must be in good condition and returned in their original packaging with all included parts and accessories. We cannot accept items that are damaged through misuse, modified, or missing components.
Support is available Monday to Friday, 8:00 AM – 7:00 PM (ET).
